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Frequently Asked Questions

How Much Does Home Delivery Cost?

Free delivery for orders over £40

For orders under £40 there is a delivery charge of £5.95

Not Going to Be Home to Receive your Order – Try a ‘Cool Box’

If you will not be home to receive your order, you have the option of requesting a ‘Cool Box’ when you check out (£3.99). Our sustainable woolcool box will keep your order chilled for up to 24 hours.

Please give us a clear delivery instruction with your order telling us where you would like the box to be left. It would be best placed somewhere safe, cool, and dry.

Please Note: orders are left at your own risk.

Where and When Do We Deliver?

Your home delivery date will be the next day we are in your area as listed below.  Please contact us if you have any questions: contactus@poyntonsbutchers.co.uk 

XMAS ORDERS ONLY: You can pick a date to collect or have home delivery when you checkout. Our pick-up and home delivery days for Xmas are the 20th-24th.  The days below do not apply for Xmas orders.

Monday to Saturday

Colwyn | Llysfaen | Llanddulas | Colwyn Bay | Upper Colwyn Bay | Mochdre | Rhos on Sea | Conwy | Llandudno | Penrhyn Bay | Deganwy | Glan Conwy | Rowen | Ty’n-y-Groes | Dolgarrog | Tal-y-Bont

Thursday

Penmaenmawr | Llanfairfechan | Abergele | Towyn | Kinmel Bay |Rhyl | Rhuddlan | St Asaph | Bodelwyddan

Friday

Abergele

Shop Pick-up: available Monday to Saturday

Christmas Food Orders

You can now place Christmas food orders on our website.

When you checkout please tick the box ‘Is this a Christmas order’ and select your collection date / home delivery date from the dropdown menu. There is a notes box if you want to leave us a message regarding your order.

Christmas Collection / Home Delivery Dates

Our Christmas 2024 pickup days are 20th to the 24th December. We close at 1pm Christmas Eve and will be open into the early evening on the 22nd and 23rd.

Check your SPAM folder

Your order confirmation will be emailed to you. Please check your SPAM / Trash folder if you haven’t received this.

Contact us

If you have any questions, please email us: contactus@poyntonsbutchers.co.uk

We Are Proud To Supply The Hotel, Restaurant And Catering Trade.